SHIPPING AND EXCHANGES

SABINA SWIMS PURCHASE  & PAYMENT PROCEDURE

All our prices are quoted in US dollars. The total cost of your order is the price of the products ordered plus delivery charges as set out in the delivery section below. We accept payment by Paypal only. Please note that international orders will be transacted at the currency rates prevailing set out by Paypal at the time of purchase.

We will send an order acknowledgement email to you detailing the products you have ordered. This is not an order confirmation.
Orders will only be confirmed and dispatched once you receive a confirmation email from Sabina Swims Swimwear.

Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process. 

Public Holidays: Plse note that we do not ship on Hong Kong SAR public holidays, so in the event of Public Holidays, your dispatch day may be delayed. Kindly note!

Please note that items occasionally are temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. In the event that we are out of stock of item we will either make you a full refund for the product, or propose other products to you for selection. Any price differences can be adjusted by making a Paypal refund or a Paypal additional payment request.

ONLINE CONSULTING

We try our best to find the best selection for you, and are always happy to consult online for what style & size will fit and suit your figure best, color combination, or print might be prettiest on you. Simply email us at sales@sabinaswims.com with questions! Or you can call us at +852 2115 9975 *this is +8 hrs ahead of Greenwich meantime*

The final decision will be yours. Rest assured, any shipping delay will be communicated to you at the time of your order also.

*Please note that no deliveries will be made to P.O. box addresses. We will notify you by your listed email if we are unable to accept your order.

 

DELIVERY CHARGES AND AND HOW LONG IT WILL TAKE TO ARRIVE TO YOU ?

HONG KONG DELIVERIES

 All shipping within Hong Kong is free of charge! Hong Kong Courrier service takes just 24-48 hours upon confirmation of your order for your swimwear to arrive to your home! Note: we do not ship on Public Bank Holidays, in light of that , your order may be delayed in the event of Holidays! 

WE SHIP FREE ALL AROUND THE WORLD! You can buy and wear your Sabina Swims Swimwear anywhere!

Shipping and handling charges are determined by the number of pieces of merchandise ordered and region we'll be shipping to. We offer 2 types of shipping method:- 

*Standard Shipping is FREE for all orders! We use Registered Standard First Class Air Mail provided by the very reliable Hong Kong Post.

*Express Shipping expedited service is provided at an additional cost (calculated at checkout) by the very reliable Hong Kong SpeedPost, which is similar in services  to international courrier services.

Rates and delivery times are listed in the table below in green & blue - please note that these are not guaranteed times, only the recommended times from the postal services. Strikes, holidays are not factored into shipping times. When checking out please select your shipping preference.

Note: we do not ship on Hong Kong Public Bank Holidays, in light of that , your order may be delayed in the event of Holidays!

HONG KONG POST AIRMAIL (NOT TRACKABLE) HONG KONG POST SPEEDPOST (FASTER & TRACKABLE online)
FREE but non trackable COST  AIRMAIL TIME to ship (from confirmation of order) PAID FOR Trackable by tracking code on www.hongkongpost.com Price for less than 4 individual items US$ 5-8 items US$ SPEEDPOST TIME to ship (from confirmation of order) 
AFRICA FREE 9-15 days   $15.00 $25.00 7-9 days
Asia (including Singapore, Malaysia, Thailand, Taiwan, South Korea, Vietnam , Japan but excluding Myanmar & India) FREE 9-10 days   $10.00 $15.00 5-7 days
Canada FREE 9-15 days   $15.00 $25.00 5-7 days
China FREE 5-7 days   $10.00 $15.00 5-7 days
Czec Repulbic & Croatia FREE 9-15 days   $15.00 $25.00 5-7 days
Europe (excluding Hungary, Iceland, Turkey, Czec Republic , Croatia) FREE 9-15 days   $15.00 $25.00 5-7 days
Guam FREE 9-15 days   $10.00 $15.00 5-7 days
Hungary FREE 9-15 days   $10.00 $15.00 5-7 days
India FREE 9-15 days   $15.00 $25.00 5-7 days







Middle East FREE 9-15 days   $15.00 $25.00 5-7 days
Myanmar FREE 9-15 days   $10.00 $15.00 5-7 days
New Zealand/Australia FREE 9-15 days   $15.00 $25.00 5-7 days
South America FREE 9-15 days   $15.00 $25.00 5-7 days
Turkey FREE 9-15 days   $20.00 $35.00 5-7 days
United Kingdom FREE 9-15 days   $15.00 $25.00 5-7 days
United States of America USA FREE 9-15 days   $15.00 $25.00 5-7 days
HONGKONG FREE Local Courrier 1-2 days        

 

If you select our FREE First Class Air Mail, your package is not trackable. Kindly note that shipping times are approximate only, and do not take into account local public holidays, strikes and other events out of our control.

Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.

We usually ship within 24-48 hours of your order placement and confirmation. *Note, if you happen to place your order on a Public Holiday, then shipment may be delayed as HKPost service is delayed as a result.

EXCHANGES & RETURNS
EASY-PEESY SHIPPING AND RETURNS! NOT TO WORRY IF THE SUIT DOESN'T FIT!

All Sabina Swims merchandise is exchangeable with all original tags and packaging. If you are not satisfied with your purchase for any reason, please let us know and we will help you with your return or exchange. However exchanges & refunds do need to be made within one month of purchase date. Please do not try to exchange or return an item if you've already worn it in the water. Please return with all original packaging and tags.  Thank you!

To Complete a Return or Exchange:

Using your own trackable and insured shipping method, together with your original Order email and Order number, please mail your return to:

Sabina Swims Swimwear
Attn: Returns Department
12 Lyndhurst Terrace,
701 Union Commercial Building,
Hong Kong
tel 852 2115 9975

For exchanges: after we receive your exchange item and agree that it is in its original packaging and in good condition we will ship the exchange items to you. Don't worry! We will pay for the shipping costs for your new replacement products - you dont need to pay twice!  However, if you want to receive the exchanged pieces by Speedpost, you will need to pay this extra cost. 

For returns: once we receive your returned item and agree that it is in its original packaging and in good condition, a refund will be made to you via Paypal.

Thank you & enjoy your online shopping with SABINA SWIMS SWIMWEAR!